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ZAPPOS   |  Comment

Happy employees get their own book

I recently came across another video with Zappos CEO, Tony Hsieh, being interviewed informally by web entrepreneur Loic Le Meur. The interview, which is 20 minutes long and was recorded during the TED conference, can be found on ...READ»

ATTITUDES   |  Comment

THE WELLBEING OF BUSINESS

How to improve your performance, easily     Introduction The pace of change is continuously increasing. Competition is popping up from all over the world. New giants are emerging from countries like China, India, Brazil and ...READ»

ATTITUDES   |  Comment

REWARDING ROLES OR FEARFUL FUNCTIONING

The lay offs are cascading through geographies, regions and countries. It started in the US, Europe is now following and soon it will be in the East. Whether all share the same reason for those lay offs is very doubtful. It looks ...READ»

CULTURE   |  Comment

Nonsense at Work

Did you hear the one about the banker who spent $1.2 million last year to redecorate his office?READ»

ATTITUDES   |  Comment

SOS FOR INNOVATION

With all the focus on the financial crisis, lay offs and closure of companies, most organizations tend to forget that innovation is crucial to their survival. If you don’t make sure that customers will keep on buying your ...READ»

ATTITUDES   |  Comment

HEALTH CARE OR HEALTH BUSINESS?

  The New Year started with a challenge. My mother had to go into the hospital urgently. On New Year’s Day I phoned the doctor on duty, because her condition was worsening fast. Fortunately she came rather fast and after my ...READ»

Ivan Glickman
CULTURE   |  Comment

Welcome to the CultureofFuture.com Trend Blog

January 19, 2009:Today is Martin Luther King’s birthday and we have one day to Obama’s inauguration!New World Economy So much is changing and becoming more interesting and meaningful. This is an evolving era of mass insight, ...READ»

ATTITUDES   |  Comment

CUSTOMER SERVICE: nuisance or added value?

Last month I did fly from Paris to Mexico City, where I was supposed to catch the next flight to Puerto Vallarta. Yes. I needed some sun and warmth…. While we were already boarded in Paris and waiting to take off, the message came ...READ»

Ivan Glickman
ADAM HANFT   |  Comment

Mediocrity: The Hidden Economic Price of Fear

 I’ve been haunted by a story I read in the New York Times business section a week or so ago. Dr. Gregory Berns, who runs the Center for Neuropolicy at Emory University, cooked up an experiment to determine what fear does to our ...READ»

ATTITUDES   |  Comment

For the environment………

In most hotel rooms you will find a card in the bathroom, which says: ‘Together we can contribute to improving the environment. We should avoid unnecessary use of water or detergent. If you leave your towel in the bathtub, we ...READ»

Ivan Glickman
CULTURE   |  1 comment

Learn More With Less: Low-cost Content

With less money available for corporate education efforts, how can organizations continue to support intentional learning in the enterprise? This is the second in a series of articles focused on learning as the money runs out.READ»

innovation-puzzle
CULTURE   |  4 comments

Learn More With Less: Corporate Education in the Current Economy

With less money available for corporate education efforts, how can organizations learn more now? Some suggestions are old school, others post-modern. This is the first in a series of articles focused on learning as the money runs out.READ»

ARTS   |  Comment

A Small-Business Documentary Sparks Discussion

Last night I attended a small-business forum organized by Manhattan's Community Board 4 that addressed the problematic future of New York's small businesses. The meeting was held in conjunction with a screening of Virginie Alvine-Perrette's documentary, "Twilight Becomes Night."READ»

Leading in Times of Recession

Once again, Dickens classic introduction to The Tale of Two Cities captures our times: “It was the best of times; it was the worst of times….” In both uncertain economic times as well as at the height of a boom, effective ...READ»

twitter
CULTURE   |  7 comments

Can Twittering Create an Economy of Words?

How companies should use Twitter. More answers to executives' tough questions about microsharing in the enterprise.READ»

ARTS   |  Comment

Recession Fashion

The depressing economy may be prompting us to keep our wallets shut, but so far it's doing very little to curb our fashion obsession. Amidst widespread corporate layoffs, our nation elected a new president, and subsequent fashion coverage followed the historic event.READ»

Barack Obama
ARTS   |  6 comments

Can We Laugh at Obama?

As the nation transitions from the erratic, divisive Bush-era into the historically momentous presidency of Obama the rhetoritician, some journalists are declaring crisis mode on a flourishing art form: the political satire.READ»

Vertical or Horizontal Growth

When growing your business you need to decide on a growth strategyHere are two examples:1) Vertical growth - focusing on current customers to make additional purchases of your product or services. Develop new products or services to ...READ»

ATTITUDES   |  Comment

CUSTOMER SERVICE: DIFFERENTIATOR OR NUISSANCE?

Last week my car had to have maintenance. I went to a general service provider, so not a brand dealer. They are located close to where I live, the pricing is excellent and the quality is very good.But the best reason to be their ...READ»

twitter
CULTURE   |  2 comments

Are Employees Twittering Away Productivity?

Answers to executives' tough questions about microsharing in the enterprise. As the enterprise microsharing market grows all in, I hear from skeptical leaders befuddled by this trend, wanting to be reassured their people aren't ...READ»

ARTS   |  Comment

How the Recession is Impacting Music, Too

As the financial crisis ripples beyond Wall Street, the Classical music industry is being affected. Because this cultural segment relies on wealthy donors and audiences for its survival, opera houses and philharmonics are forced to cut back.READ»

ATTITUDES   |  Comment

INNOVATION: WHERE TO START?

The current state of the economy is ideal for making a fresh start. There is so much changing inside and outside of the organization that you need to formulate an adequate response. It was SusanJeffers who said: “if you do what you ...READ»

ARTS   |  3 comments

Is Hollywood Benefiting from the Current Recession?

The U.S economy may be in shambles, but for the movie industry, the next two months seem to signal a nice upsurge. Not only does the most universal form of escapist entertainment tend to fare especially well during economic ...READ»

RETAIL AND SERVICE

Last week I had two quite distinct experiences with the customer service offered in retail stores. In the first store , I was looking at the video cameras, because it would be nice to have a videoblog as well, isn’t it?I was ...READ»

Ivan Glickman

The New Media Skills

It's time to review the new set of skills people of all ages require to succeed. After my son told me recently he couldn't find one of his favorite books and that I should, "order another one online," he climbed into my office ...READ»

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