culture

(UN)PROFESSIONAL SERVICE IMPACTS YOUR BRAND

BY Arnold BeekesTue Sep 15, 2009 at 10:55 AM

Last week my Internet connection was not working, so I called the helpdesk of my ISP (internet service provider). This ISP has a brand image of providing high quality services and they are #1 in customer ...READ»

ATTITUDES | Comment

(UN)PROFESSIONAL SERVICE IMPACTS YOUR BRAND

BY Arnold BeekesTue Sep 15, 2009 at 10:54 AM

Last week my Internet connection was not working, so I called the helpdesk of my ISP (internet service provider). This ISP has a brand image of providing high quality services and they are #1 in customer ...READ»

ATTITUDES | Comment

INNOVATION AND CONTINUOUS LEARNING ARE INSEPARABLE

BY Arnold BeekesTue Sep 8, 2009 at 5:52 AM

The enormous amount of change requires an almost equal speed in learning. Changes are in so many areas like new technologies, new government guidelines, global markets or social media/networking. Also it is crucial to not only ...READ»

ATTITUDES | Comment

HOW STIMULATE IDEAS

BY Arnold BeekesThu Aug 27, 2009 at 11:00 AM

In earlier posts I did mention the importance of using your own employees as a valuable source of new ideas. They can for instance come up with ideas for new offerings based upon changed customer needs, and also ideas ...READ»

INTERNET ADDICTION | 2 comments

America's First Internet-Addiction Center Is Open for Business

BY Cliff KuangMon Aug 24, 2009 at 1:48 PM

Heavensfield claims it'll ween you off of constantly checking your Facebook and e-mail, for the bargain price of $17,000.READ»

THANK YOU | 3 comments

Creating a Culture of Thank You

BY Reid CarrWed Aug 19, 2009 at 6:17 PM

Five ways that companies can support the everyday good work and small wins of employeesREAD»

ATTITUDES | 4 comments

IF YOU REALLY WANT TO CHANGE AND/OR INNOVATE

BY Arnold BeekesWed Aug 12, 2009 at 8:22 AM

It was Anthony Robbins who said that people would only change through pleasure or through pain. Pain is the strongest trigger of these two. This is the case at the personal as well as on the organizational ...READ»

ATTITUDES | Comment

IF YOU REALLY WANT TO CHANGE AND/OR INNOVATE

BY Arnold BeekesWed Aug 12, 2009 at 8:22 AM

It was Anthony Robbins who said that people would only change through pleasure or through pain. Pain is the strongest trigger of these two. This is the case at the personal as well as on the organizational ...READ»

ATTITUDES | Comment

A CREATIVE WAY TO ENGAGE YOUR OWN EMPLOYEES: “INCROWDSOURCING”

BY Arnold BeekesWed Aug 5, 2009 at 5:49 AM

More and more organizations are looking outside for solutions to some of the challenges that they are facing. That is an excellent way of getting in touch with experts, who are the frontrunners in ...READ»

ADAM HANFT | Comment

Starbucks Flees From its Brand, Yet Again

BY Adam HanftTue Jul 28, 2009 at 4:44 PM

Last Friday at 6AM Starbucks officially re-acknowledged its brand limits. With the opening of “15th Avenue Coffee & Tea” in Seattle, the company has gone public with the admission that it requires a new, Mata ...READ»

ATTITUDES | Comment

WHAT CAN AMAZON AND ZAPPOS LEARN FROM EACH OTHER?

BY Arnold BeekesFri Jul 24, 2009 at 8:10 AM

There is already a lot written about what will happen to the culture of Zappos. Will it remain separate, will it be integrated or will it be the ‘norm’ also for Amazon? I don’t know what will ...READ»

ADAM HANFT | 2 comments

The New GM, Clueless as the Old GM

BY Adam HanftWed Jul 22, 2009 at 3:30 PM

Hey you - a 60% owner of General Motors. Are you worried about the innovative dynamism of the post-bankruptcy, government-owned GM? Are you anxious about whether they are truly committed to excellence? Have no fear, ...READ»

BEHAVIOR | 1 comment

Why I Don't Want the Recession to End Yet

BY Dov SeidmanWed Jul 22, 2009 at 2:56 PM

As a CEO, I'm eager to put the recession to rest, says Dov Seidman. At the same time, how could we not take this opportunity to ask fundamental questions? Now that there are signs of recovery, there's a part of me — and I'm reluctant to admit this — that doesn't want things to get too good too fast. We could use more time to understand what went wrong with our economy.READ»

LEADERSHIP | 1 comment

Buzzwords Ain’t So Bad

BY Reid CarrTue Jul 21, 2009 at 10:02 PM

The good ones are representative of the company, its leadership and valuesREAD»

ATTITUDES | 7 comments

WHAT MAKES A GREAT LEADER? THE IMPORTANCE OF PERSONAL PROFICIENCY.

BY Arnold BeekesTue Jul 21, 2009 at 5:27 AM

It's a question that has been tackled by thousands. In fact, there are literally tens of thousands of leadership studies, theories, frameworks, models, and recommended best practices. But where are the clear, simple answers we ...READ»

BEHAVIOR | Comment

Indonesia Tries Honesty Policy to Rebuild Trust

BY Dov SeidmanFri Jul 17, 2009 at 3:37 PM

Years ago, I heard about an unusual doughnut vendor who asked people to pay what they owed, and make change for themselves, says Dov Seidman. The practice told his customers that he trusted them to be honest. Indonesia’s cashier-free “honesty cafes” do the same thing. The best way to rebuild trust is to extend trust to others.READ»

INNOVATION | Comment

Value of an Innovation Strategy

BY Katie BarryThu Jul 16, 2009 at 7:44 PM

Does your company have an innovation strategy? If so, how was it first presented to you? Is it like a mission statement – detailed in an employee handbook and highlighted on a company website? Do you have to search high and low, ...READ»

ADVERTISING | Comment

What is useful in the online ad space?

BY Mike DohertyWed Jul 15, 2009 at 4:31 PM

Enjoyed Cliff Kuang’s piece (http://www.fastcompany.com/blog/cliff-kuang/design-innovation/print-media-dying-online-revenues-are-tiny-what-if-ads-are-blame) on why ads might be to blame for the crappy state of Internet advertising. ...READ»

ATTITUDES | Comment

14 ways to employee engagement and involvement

BY Arnold BeekesTue Jul 14, 2009 at 4:04 AM

There are numerous studies which have shown the positive impact on the results of employee engagement and involvement. But what is employee engagement? It is the extent to which people identify with, ...READ»

BEHAVIOR | Comment

A Call for Reconnecting With Values

BY Dov SeidmanMon Jul 13, 2009 at 1:58 PM

Like many of you, I have followed the recent headlines related to Pope Benedict XVI’s call for a “return to ethics in the global economy.” I was meaningfully struck by his desire to see business reconnect with values in these troubled times.READ»

BEHAVIOR | Comment

A Call for Reconnecting With Values

BY Dov SeidmanMon Jul 13, 2009 at 1:54 PM

Like many of you, I have followed the recent headlines related to Pope Benedict XVI’s call for a “return to ethics in the global economy.” I was meaningfully struck by his desire to see business reconnect with values in these troubled times.READ»

ATTITUDES | 1 comment

To ROI or not to ROI

BY Arnold BeekesTue Jul 7, 2009 at 4:46 AM

The current structure and way of managing our companies is basically the same as when the first companies started in the beginning of the 1900’s. Ford and mining companies are really good examples. The focus was on ...READ»

INTERACTION DESIGN | Comment

Sputnik Observatory: A Repository That Shows How Big Ideas Are Connected

BY Cliff KuangWed Jul 1, 2009 at 10:47 AM

A new site gathers insights from today's great thinkers, and links them up, so you can choose your adventure.READ»

ATTITUDES | Comment

NEED FOR NEW ORGANIZING PRINCIPLES

BY Arnold BeekesTue Jun 30, 2009 at 4:45 AM

Recently I attended the VINT symposium.Among the great speakers were Umair Haque and Don Tapscott. It was interesting that all speakers agreed on the fact that we now experience different sort of crises at the same time.They ...READ»

CULTURE | Comment

The Eco Design Blog Series

BY Jody TurnerMon Jun 29, 2009 at 9:00 PM

From Iconographic to Biomimiced to Eco Dad, we are taking a look at the eco conundrum within design.READ»

Sponsored Links