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crisis communications

Kenneth Cole's Tone-Deaf Tweet! Vodafone's Coerced Texts! Salad Dressing Drug Charges! Business Misadventures in Egypt Multiply

As a revolution unfolds, the forwardly fashionable, mobile operators, and even a purveyor of health foods have been caught up in Egypt's current chaos.READ»

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WikiLeaks Stalks Corporate America: How Companies Can Prepare

Julian Assange told Forbes he plans to publish a “treasure trove” of documents belonging to the private sector. We talked to crisis communications professionals about how companies should prepare.READ»

Why Business Growth Stalls

Regardless of the economy, 15 percent of companies stall every year.  In a decade, 50 percent of companies stall.  Why?  A lack of consensus, focus, nerve and/or all of the above.Steve McKee, author of "When Growth ...READ»

Crisis Communications 101

Monday and Tuesday were voluminous with brewing crises — one of the biggest political party switches in history, a new potential pandemic, and a decision to fly Air Force One over Ground Zero — all offered valuable, and ...READ»

The Empathy Balance: Promotion in a Time of Crisis

As Hurricane Gustav churned in the Gulf of Mexico, public relations professionals across the country bantered about angles to pitch the press to generate high-value editorial coverage for their respective companies or clients. ...READ»

Communicating at Work

A major challenge for a manager is effectively and frequently providing feedback to employees. If managers rely on organizational processes such as annual or bi-annual evaluations, they will quickly run into trouble. Employees need ...READ»