There's a sketchy leak about a Microsoft social network. Daily deals site Eversave sold for $30M, Sony Ericsson hit by earthquake woes, SpaceX's big rocket future gets going. This and more important news from your Fast Company editors, with updates all day.
Groupon is soaring like a rocket at the moment: Today it opens the Grouponicus Store, with Rihanna's new album as the star offering and social media links a-plenty built in. It's the latest sign that the check-in/coupon digital marketing phenomenon is exploding.
AOL's just revealed it's launching its own clone of the Web shared discount service Groupon, dubbed "Wow!" It's definitely a technology trend at the moment, but will AOL risk falling into the same holes Groupon did? And why's it even trying this experiment?
A trendspotting firm recently asked me if I had any insights to share regarding customer service in a recession. No need for my second hand opinion - just stand in line anywhere in the city and you'll witness some elementary customer service blunders - in a time when companies can ill afford them.