Tumblr, the microblogging service which allows users to share images at the click of a button, has big plans to begin creating original content. This follows a year in which they gained more than 20 million new users. But what will they do about those pesky service outages and spam problems?

Amid e-commerce glitches and technology's growing pains, retailers can still win the loyalty of customers. Here's how.

Checking in with IBM, comScore, Mercent, and Envirosell to play Cyber Monday quarterback. Or, as IBM's John Squire calls it: "The best day ever."

The iPad might only be 18 months old, but she and her Android siblings are getting users to pay attention and click. Tablets are also taking the lion's share of mobile advertising dollars.

Facebook and ComScore have teamed up for a new service, Social Essentials. It offers unprecedented insights into the influence of brands on social media, complete with detailed credit card behavior, and findings suggest it's not really your brand's fans you need to worry about--it's their friends.

A new analysis shows that the race between online discount services Groupon, Living Social, and others is less about what they're offering or even how they're offering it and more about where they're prospecting.