When I was a sophomore at the University of Michigan (Go Blue!), my friends Wendy, Dave, Tom, Matt, Mike and I founded the school’s first improvisational comedy troupe. We had performed sketch and stand-up comedy before this – where everything was scripted – so changing our approach from a prepared routine to extemporaneous, fly-by-the-seat-of-our-pants, created in the moment comedy was a big shift for us.
Showing empathy is one of the keys to building great relationships and better communication. But how do you get personal without overstepping your bounds? Here's a guide for striking the right balance.