Jason Kilar’s vision for Hulu transformed web video. So why is Hulu in trouble and Kilar rumored to be on his way out? Because his vision transformed web video. [Update: On Jan. 4, Kilar announced he and Hulu SVP and CTO Rich Tom would leave the company in Q1.]
Mobile devices are moving audiences and advertisers away from the television set. But can they also help bring them back? Zeebox's second-screen solution makes live programming more fun and potentially more profitable.
To paraphrase Warren Buffet, the secret to good customer relationships is the same as the secret to any good marriage: low expectations. But customer expectations today are rising more rapidly than ever, which presents a problem--as well as an opportunity--for your business. A case in point from Comcast.
Cable companies have historically played the tortoise to high-tech hares. They let someone introduce a new service, watch the market grow, and much later step in and run away with the opportunity.
There's the law of the land, but what about cyberspace? Online censorship expert Rebecca MacKinnon talks shop about her new book, "Consent of the Networked," which hits shelves January 31.
