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The Financial Institutions Banking On Occupy Wall Street's "Move Your Money Day"

Demonstrators plan to withdraw money from big banks on Saturday. A handful of credit unions and other progressive institutions see it as an opportunity. But are they really any better than the banks?READ»

The Aspen Institute, Citibank Team Up To Secure Good Credit Scores For Struggling Business Owners

If you have bad credit, it's nearly impossible to make big purchases. The Aspen Institute and Citibank are teaming up to ease the burden on small business owners--everyone from store owners to small transport operators. READ»

Debt Makes You Empowered? Please

A new study of people aged 18-34 published in the journal Social Science Research could have been co-authored by Sallie Mae and Citibank's PR departments. The study found indebtedness had a positive correlation with feelings of ...READ»

Who Was Really Celebrating National Small Business Week?

Every year since 1963, the President of the United States has proclaimed National Small Business Week to recognize the contributions of small businesses to the economic well-being of America. But notwithstanding the grand festivities, very few small business owners felt like participating in the soiree. Why? Because many don't feel there's much to celebrate.READ»

The 10 Most Innovative Companies in Finance

01 / PayPal For leading the charge on digital money. In November 2009, PayPal made the radical move to open up its system to third-party developers and allow them to integrate its payment system into their Web sites, mobile ...READ»

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Citibank iPhone App Saved Personal User Information

The Wall Street Journal is reporting that Citibank disclosed that its iPhone banking app in the U.S. accidentally stored personal user data, including account numbers. The banking giant urged customers to upgrade to a new version of ...READ»

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Most Creative People Update: Elizabeth Warren Wins Big

 Elizabeth Warren, #3 on our list of Most Creative People in Business,  first pitched the idea of a consumer financial product safety commission in an obscure journal article in 2007 with the line "If it's good enough ...READ»

Does Corporate Reputation Matter?

Last week, Harris Interactive released their annual study of the most visible and reputable companies in the country. Based on a poll of almost 30,000 people, companies were ranked on a "reputation quotient," calculated by a variety ...READ»

It's Banks vs. Families, Who Will Come Out on Top? Q&A With Elizabeth Warren

Elizabeth Warren is Main Street's woman in Washington. A professor at Harvard Law School, she's researched the travails of the consumer credit market and the hidden bankruptcy epidemic for over 25 years. Not satisfied with ...READ»

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An Exclusive Peek Inside Citi's Banks of the Future

Inside the financial giant's lab, where it's engineering the bank of the future -- to be more like a convenience storeREAD»

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Epic Fail: Customer Service - How Citibank Failed and Why They’ll Never Know

To fail may be human, but for a company to fail at customer service these days may well be disaster. You may remember when I mentioned a Citibank ad last week in a post about features versus benefits in advertising. Their ...READ»