Obama wins. America gets a new service innovation capability.

It took only seconds after McCain's concession last night for e-mails to start arriving from Brazil, Malaysia, and Europe. The most significant one, in my opinion, was the one I got from President-elect Obama. In it, he said "I'll be in touch soon about what comes next."

Most of us in the world of business have been taught to think of innovation in its adjective form. "What an innovative product!" or "Let's get someone more innovative on our team." When thought of merely as a modifier of some other activity or thing, the power of innovation is dissipated, at least in this author's mind.