Do urgent, day-to-day decisions constantly threaten to overwhelm you? If so, it's time to create process and routine, and shift your focus to strategic issues.
Technology must simplify a problem or opportunity and bring demonstrable value; avoiding unnecessary feature creep requires discipline and vigilance. Here, a cautionary tale about app "enhancements" that users will find less-than-useful.
Have you ever tried to reach a human being at Google to fix a problem? It's impossible. Here's a real scenario that we hope provides Google with the opportunity to improve their processes.
HP is in trouble. In a bold move, CEO Meg Whitman revealed the extent to which HP is in trouble. Let's look at what got them to this point, what's currently wrong with HP, and what fast companies must do to avoid the challenges HP faces.
Private-sector IT organizations are often known more for pushing back, wearing people down, and never quite achieving alignment with business needs; they'd do well to look to education IT for lessons in how to do it better.
Thirteen months ago, Dell formed a Customer Advisory Panel to gain customer insights as part of a business transformation effort. This month, Dell brought people from the original group back to see if they made progress.
Is world class selling the key to building and sustaining customer relationships? It's not. There's a lot more that comes into play. Let's take a look.
Senior executives often only receive filtered opinions and feedback from the people below them creating disconnects that undermine collaboration and business execution. How can senior executives overcome this problem?
Acer is going to write down $150 million in inventory. Is this merely a business execution problem or a problem with the mass production business paradigm?
