Products like the Polaroid Instant Camera and the Sony Walkman provided technology that enabled sharing pictures, music, and ideas--in other words, social media.READ»
These three products, while not specifically intended for customer research purposes, each have valuable features that can capture the customer’s perspective accurately and efficiently.READ»
As director of user research and interaction design Bresslergroup, Rob Tannen is responsible for making sure that power tools, medical equipment, even touchscreen kiosks fit our hands like proverbial gloves.READ»
Interaction designers have long been restricted to an input vocabulary of buttons and pointers. Now they're gaining a complex and dynamic palette limited only by the physical capabilities of the human body.READ»
