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MARKET SAVVINESS IS CRUCIAL FOR A LEARNING ORGANIZATION

  On one hand it is clear that changes are speeding up, in business, technology, the market, legislation, demographics and so on. It is a challenge to keep up to date with all these new developments. On the other hand ...READ»

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LISTENING: THE FORGOTTEN BUSINESS SKILL

More and more we are busy, very busy. As a consequence we read and write quickly and superficially, because it seems that we are always in a hurry. When we have meetings with other people, we are also in a rush. We have ...READ»

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HOW TO ORGANIZE AN INTERNAL INNOVATION TEAM?

  More and more organizations are becoming convinced that innovation is no longer a nuisance, but that it is the only way out of the misery.   Once you have taken the decision the next step is to think about ...READ»

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HOW TO ORGANIZE AN INTERNAL INNOVATION TEAM?

  More and more organizations are becoming convinced that innovation is no longer a nuisance, but that it is the only way out of the misery.   Once you have taken the decision the next step is to think about ...READ»

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(UN)PROFESSIONAL SERVICE IMPACTS YOUR BRAND

  Last week my Internet connection was not working, so I called the helpdesk of my ISP (internet service provider).  This ISP has a brand image of providing high quality services and they are #1 in customer ...READ»

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(UN)PROFESSIONAL SERVICE IMPACTS YOUR BRAND

  Last week my Internet connection was not working, so I called the helpdesk of my ISP (internet service provider).  This ISP has a brand image of providing high quality services and they are #1 in customer ...READ»

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INNOVATION AND CONTINUOUS LEARNING ARE INSEPARABLE

The enormous amount of change requires an almost equal speed in learning. Changes are in so many areas like new technologies, new government guidelines, global markets or social media/networking. Also it is crucial to not only ...READ»

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HOW STIMULATE IDEAS

  In earlier posts I did mention the importance of using your own employees as a valuable source of new ideas. They can for instance come up with ideas for new offerings based upon changed customer needs, and also ideas ...READ»

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IF YOU REALLY WANT TO CHANGE AND/OR INNOVATE

  It was Anthony Robbins who said that people would only change through pleasure or through pain. Pain is the strongest trigger of these two. This is the case at the personal as well as on the organizational ...READ»

IF YOU REALLY WANT TO CHANGE AND/OR INNOVATE

  It was Anthony Robbins who said that people would only change through pleasure or through pain. Pain is the strongest trigger of these two. This is the case at the personal as well as on the organizational ...READ»

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