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Does Social Media "Work?"

The answer is "yes" according to a Nielsen/Facebook study.  Nielsen studied more than 125 Facebook ad campaigns and concluded that: ...earned media and social advocacy made Facebook users more likely to notice ads, absorb their ...READ»

No, I Don't Want to Be Friends With My Butter: Brand Relationships for the Social Media Era

While brands still try hard to "crack the Social Media code," most seem to understand consumers no longer find the prospect of being friends with a brand more engaging than the single click it took to fan the brand page on Facebook. ...READ»

Death of a Salesman, Starring Tiger Woods

His brand didn't tank because he smashed his car on a residential street he'd driven hundreds of times before or even because there was something fishy about the whole incident; it changed because he stonewalled.READ»

What CSI Can Teach Us About Shopper Behavior

Great retailers know they must be in the rhythm of societal trends. We know how contemporary Apple stores, Abercrombie, Sephora's, and Coach stores feel. But I want to talk about plain old grocery shopping. Like a CSI episode, where ...READ»

Forget the Consumer (Momentarily). Focus On the Shopper

Last month, Procter & Gamble laid down the law for all its advertising agencies, explaining that If a marketing idea doesn't connect back to the store and impact shoppers at the point-of-purchase, they aren’t interested in ...READ»

Is Creativity Worth $964 an Hour?

A recent survey from the 4As reported that advertising agencies with more than 500 employees bill their clients $964 per hour for their chief creative executives. And Art & Copy, the recent documentary about the advertising ...READ»

Three Insights To Inspire Marketers

Here are three approaches that we’ve successfully put into practice at partners + napier: Participate. Whenever possible, we immerse ourselves in the target’s world. In trying to crack the insight for Thule car racks, we ...READ»

Online Marketing Research: It Was the Best of Times, It Was the Worst of Times

A little more than two years ago, just when online research had become a major source of data for marketers looking to keep their fingers on the pulse of consumers, Procter & Gamble’s marketing research leadership dropped a bomb.READ»

Building Brand Runways

Marketers focus on their brands and customers as the family jewels--and they are. But there is another kind of marketing asset that I call "runways" and if you don't have them, you will miss huge opportunities. In this ADD world of ...READ»

What's Love Got to Do With It?

A reality check from Tina Turner for brand managers: most customer/brand relationships are marriages of convenience not finding a soul-mate. There are plenty of annulments, divorces, and lots of sleeping around. Keep a brand ...READ»

The Need for Simplification Marketing

There's a problem with the theory of the long-tail: people want choice, but they don't want too many choices.READ»

Innovating Innovation: The Best Ideas Can Come From Anywhere

Traditionally, new product development has been a linear process. The "new product" team creates many alternative versions of the core idea, winnows them down in various stages of testing and re-development until a winner ...READ»

Seven Predictions About the Future of Advertising

Let's start with what we know about media habits, structural changes in advertising practices, and advertising effectiveness. Credit: Paul Carlon Media habits People are NOT watching less TV. Over 95% of video watching ...READ»