apple | Fast Company

Customer Care: The Good, The Bad, and The Ugly II

BY Tibor ShantoThu Nov 19, 2009 at 7:00 PM

Part II: The Ugly Tuesday, in Part I we discussed The Good side of Customer Care, using Godaddy as an example of the Good, and a couple of Canadian wireless carriers exemplifying the Bad. Today we talk UGLY. READ»

APPLE | Comment

The Enduring Genius of Dieter Rams

BY Cliff KuangThu Nov 19, 2009 at 3:26 PM

Dieter Rams is a living legend. As Braun's head designer for almost 35 years, he defined what simple, functional products should look like. On Friday, London's Design Museum opens a mammoth survey of the more than 500 objects that Rams designed in his 50 year career, "Less and More: The Design Ethos of Dieter Rams." Here are some highlights.READ»

THOM FAULDERS | 5 comments

Apple Exec's Backyard Is Designed for Barfing

BY Cliff KuangThu Nov 19, 2009 at 9:17 AM

An Apple exec's avant-garde housing experiment.READ»

APPLE TABLET | 1 comment

Apple Tablet Delayed, but With OLED Screen and Condé Nast Mags

BY Kit EatonThu Nov 19, 2009 at 7:53 AM

Whee, the Apple Tablet merry-go-round spins and spins: Today adds a clutch of rumors that, if you grapple them all together, are another quietly confident tick in the "it's definitely real" box. But one suggestion is that the beast is ...READ»

DROID ANDROID | 3 comments

Droid's Week One Sales Impress, but Is Android OS the Real Winner?

BY Kit EatonMon Nov 16, 2009 at 8:30 AM

Motorola's Droid smartphone got serious chunk of press coverage when it launched a few weeks back, and no wonder--it's possibly Motorola's one and only chance for a comeback. But how well did it sell? Flurry did the hard number ...READ»

APP STORE | 8 comments

Apple Reforms App Approval as Facebook Developer Vows "Never Again"

BY Chris DannenThu Nov 12, 2009 at 3:18 PM

Just a day after being publicly excoriated by an influential developer, Apple has introduced new tweaks to its App Store approval process to make it more friendly to submissions. Joe Hewitt, developer of Facebook for iPhone and an ...READ»

YOUTUBE | 2 comments

YouTube Experiments With Ads You Can Skip

BY Chris DannenThu Nov 12, 2009 at 1:40 PM

The company that made its bread on Web advertising has a new idea: let users skip the ads they don't like seeing. Google is testing the new "skippable" pre-roll video ads on selected partners' YouTube clips, according to PaidContent. ...READ»

APPS | 1 comment

Blackberry and Palm Apps Getting Better, but Not Fast Enough

BY Chris DannenWed Nov 11, 2009 at 9:43 AM

Even as Apple celebrates the release of its 100,000th app--and that cash machine it calls the app store--Palm and RIM are running fast to catch up, and woo developers to their platforms. Earlier this week, Palm introduced a Web-based ...READ»

APPLE | 2 comments

Apple Leapfrogs Nokia as World's #1 Handset Maker

BY Chris DannenTue Nov 10, 2009 at 3:45 PM

Apple's iPhone division cleared $1.6 billion in operating profits in Q3 of 2009, leap-frogging Nokia as the world's premier mobile money-maker, according to Strategy Analytics and GigaOm. (Chart below courtesy of GigaOm.) That's an ...READ»

APPLE | 1 comment

What Happens If Apple Grows Too Fast?

BY Chris DannenTue Nov 10, 2009 at 2:39 PM

CNBC is predicting that Apple may top Microsoft as computing's most valuable firm. But that kind of success might be self-defeating. As CNBC rightly acknowledges, Apple has a long way to go before it can dethrone Redmond, but ...READ»

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