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  • Where Are They Now?

    Take A World Tour Of Apple's Newly Trademarked Stores

    First it won ownership of a rountangle--that's a rectangle with rounded corners--and now Apple has patented its store design. You know, lots of giant glass, pale wood, and nerds in royal-blue tees.

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    By: Addy Dugdale

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    Internal Video Reveals Apple's Retail Store Philosophy

    It's all about bringing "something special" and unique to a community. Also: high-fiving.

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    Apple's destined to become the world's first trillion-dollar company. At least, so say an increasing number of industry watchers. Now we have an idea of how it'll get there, and fast: China.

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    By: Kit Eaton

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    Wave-And-Pay Rumor For Apple Stores Would Revolutionize How You Shop

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    By: Kit Eaton

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    Create Competitive Disruption Across Eight Dimensions

    Every year I travel down to Cali, Colombia to talk about "service innovation." And every time I go someone tells me, "You have GOT to have dinner at Andres Carne de Res." But no one could tell me WHY the experience is so unique. I finally got my chance to confirm that Andres is unlike any other restaurant. Lets break down the restaurant's strategy.

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