Want a good lesson in how to tarnish your public image, put off your fan base, torpedo your career, or lose the trust of your clients? There's plenty to pick from in our annual list of 2011’s communication losers.
As the Department of Defense revisits its social-media policy (it simply calls for the secure use of sharing technologies), it has plenty of other industries' mistweets to learn from.
I've been very interested in the ham-handedness with which Congressman Anthony Weiner of New York has managed his Twitter fiasco. But even more interesting is the way the recipient of the tweet, Gennette Cordova, a college journalism student in Washington, has handled her sudden brush with the proverbial "15 minutes."
