Last Friday, while on a weekly conference call, an issue generated enough heat to make one of the participants angry enough to leave the meeting. The meeting then proceeded without him (BTW: unless you are the boss, remember things don't stop just because you decide you aren't going to participate!).
The secret is out: the most innovative abilities of the new iPhone OS 3.0 are hamstrung by AT&T's idiotic inability to keep pace with Apple. And people are pissed.
Once, that knowledge was the purview of the few, the obsessed, the technorati. "Why is the iPhone not subsidized?" they asked after the first iPhone in 2007. Customers flocked to buy it anyway. "Why is the new plan so expensive?" they asked of the iPhone 3G last summer. Again, customers smiled through the criticisms.