Voice recognition is so 2011.

Last Friday, while on a weekly conference call, an issue generated enough heat to make one of the participants angry enough to leave the meeting. The meeting then proceeded without him (BTW: unless you are the boss, remember things don't stop just because you decide you aren't going to participate!).

After the meeting ended, I called him.

Some bosses express admiration and enthusiasm to motivate their employees. Others use anger and criticism to spur them on through intimidation and fear. Which works better, the carrot or the stick?

Verizon Wireless is on a roll: its Droid phones are making headlines, advertisements are getting under AT&T's skin, 4G is almost ready to roll and everyone seems convinced the carrier will eventually Read More »

The secret is out: the most innovative abilities of the new iPhone OS 3.0 are hamstrung by AT&T's idiotic inability to keep pace with Apple. And people are pissed.

Once, that knowledge was the purview of the few, the obsessed, the technorati. "Why is the iPhone not subsidized?" they asked after the first iPhone in 2007. Customers flocked to buy it anyway. "Why is the new plan so expensive?" they asked of the iPhone 3G last summer. Again, customers smiled through the criticisms.