American Airlines

Gogo Vision Wants To Replace Seatback Entertainment In Planes

Somewhere between invasive security measures and late arrivals, good stuff still happens in air travel. This month, American Airlines and Aircell debuted Gogo Vision, a service that puts entertainment in the traveler's hands. It could also put an end to those tiny seatback monitors.READ»

Where Are All My Chinese Customers?

How American-based companies can tap into the American-Chinese community to win new customers. READ»

Google Chrome Scores Virgin, Ace Hotel Deals, But iPad Stays For Free

The latest travel trend is incorporating tech into offerings at hotels, airports, on airplanes and more. Virgin America and Ace Hotel in NYC have announced partnerships with Google to provide guests with Chromebooks for free on select flights. iPads, however, are already lots of other places. READ»

Coffee, Tea, Samsung Galaxy Tablet? American Airlines Goes Way Beyond In-Flight Peanuts

The marketing coup comes at a good time for Samsung, as it leaps with both feet into the iPad-dominated tablet fray. READ»

iFive: AT&T Confirms Late iPhone 5, Spotify Battles iTunes, U.S. DVD Sales Slide, ISIS Joins Credit Co.'s, Airline Streams Vids

Welcome to the middle of the week. Here's our early news summary, to speed you into the second half:READ»

Travel Search Gets Convenient With Hipmunk

On the cusp of Kayak's IPO, Hipmunk, the next disrupter of the domestic travel market, is taxiing and poised for flight.READ»

Will Netflix Break My Heart?

I fell in love with Netflix one night when I stopped a movie I was watching to wash dishes in the kitchen before I tiptoed upstairs to make sure the kids were asleep, and then I continued the movie seamlessly from my bedroom. Almost any movie or show I want where and when I want it. Alas, I fear, Netflix will soon break my heart. And it's an American icon that is warning me: American Airlines.READ»

iFive: Skype iPhone Video on Verizon, Experia vs. American Airlines, Bank Loophole Censoring, Stuxnet's Success, Eternal Plane

The holiday weekend is over, folks--reality snaps back in place for a week, and here's the early news to get you back on track:READ»

American Airlines Chinese Road Less Traveled

The China social networking landscape is vastly different from those in the west. The networks are local, the conversations are local, and the motives behind online chatter are different. American Airlines has spent the past 12 months developing a leading online resource for Chinese traveling to America. READ»

From Winning to Crazy: How to Assess Your Company's Ideas

The review of Kaihan Krippendorff's strategy framework continues with a look at how to evaluate potential strategies to isolate those with the highest potential.READ»

SFO's New Terminal 2: A Model for Green Airports?

Flying is an inherently unsustainable activity--the amount of CO2 spewed from planes on a daily basis is cringeworthy--but that doesn't mean airports can't be models of green innovation. Enter San Francisco Airport's new Terminal 2, ...READ»

American Airlines' Gay-Friendly Skies

George Carrancho, 43, manages American Airlines' Rainbow Team, the first dedicated LGBT sales staff and Web site to target the $65 billion American gay and lesbian travel industry.READ»

• More on Gay Marketing

American Airlines Web Site: The Product of a Self-Defeating Design Process

Designer Dustin Curtis was so disgusted with the American Airlines Web site that he redesigned it, and posted the results as an open letter to the company. Guess what? One of AA's designers responded with a long ...READ»

The Greening of Pro Sports Arenas

What do the Miami Heat, Atlanta Thrashers, and Atlanta Hawks have in common? As of today, all three teams play in LEED-certified arenas. The Philips Arena in Atlanta, Georgia and the American Airlines Arena in Miami, Florida became ...READ»

Can a Flash Game Fix Outrage over CEO Pay?

Everyone's furious at the brass. In France, workers detained four Caterpillar executives. At Obama's town hall meetings, citizens rail about CEO pay. This week, unionized airline workers took a creative 21st century approach. They ...READ»

Successful Experiments in Customer Restraint

1. Bon Jovi's Lost Highway Want: See the band do its classic hits Should: Support its new album Experiment: Last year, Bon Jovi fans who wanted presale concert tickets had to buy the band's upcoming album. The result? Lost ...READ»

• Made to Stick: Sell Handcuffs

How to Make Yourself and Others Happier

Why do companies make it so hard to say thank you to the right people?READ»

• Made to Stick: I Love You. Now What?

American Airlines Announces On-Board WiFi

The Internet Age dawned about a decade ago, and still American Airlines [NYSE:AMR] is the first of the major airline carriers to finally get on-board Wifi. Sure, it's pitifully late -- bus services like Bolt and MegaBus have had ...READ»

Traveling at an Additional Cost

It’s summertime, which is almost synonymous with vacation-time. This year, however, vacation plans for many Americans has been thrown into a tailspin as rising fuel costs force airlines to raise ticket prices -- and tack on ...READ»

Good Business for the Airlines

Why do people hate the airlines? OK…their track record for on-time service is spotty. And they often have trouble with luggage. Yet, many of the factors that influence performance are outside of their control (i.e. the ...READ»