Police officers in Spain use it to catch criminals. Grandmothers in Brazil use it to keep in touch with their family. Italians use it to organize pickup basketball games. The app's secret sauce? Alignment.
Harvard prof John Kotter is one of the foremost authorities on change leadership. I thought it would be interesting to apply Kotter’s eight-step process for implementing successful transformation to our two candidates for president, rating their effectiveness as change leaders. Here goes: