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  • leadership

    Southwest's Rapping Flight Attendant And The Power Of A Value Proposition

    Southwest didn't climb to the top of the domestic airline dogpile with hard work alone. Their corporate culture helps drive savvy marketing and a lucrative bottom line.

    Read More »
    By: Neil Baron

  • leadership

    What's In A Name? The Ability To Make Or Break A Merger

    To prevent a merger from descending into emergency, a clear name change and strategy can work miracles. A look at airline names that have soared, and those that have sputtered.

    Read More »
    By: Laurel Sutton

  • leadership

    Fasten Your Seatbelts: The Future Of Shopping Looks A Lot Like Airline Travel

    An airline ticket used to mean gratis champagne and dressing for the occasion. Today, it means $25 luggage fees and Juicy track suits. A former American Airlines exec explains how retailers will increasingly mimic how we purchase and consume air travel.

    Read More »
    By: Jeff Katz

  • Fast Feed

    FAA Grounds U.S.-Registered Dreamliners Until Boeing Fixes The Battery Problem

    United Airlines' six 787s will be out of action until further notice, joining planes from India, Chile, and Japan, as well as aircraft under the European regulators' aegis.

    Read More »
    By: Addy Dugdale

  • The Pivot

    Hipmunk Took The Agony Out Of Flying Then Pivoted To Hotel Booking

    A pivot doesn't have to be a change in business model. That's the case with Hipmunk, a flight search aggregator that turned to hotel listings when the airlines began cutting commissions.

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    By: Adam L Penenberg

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  • leadership

    Building Better Brands With The World's Best Airport Lounges

    How the world's best VIP airport lounges go out of their way to build their airlines' brand and customer loyalty.

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    By: Michael Valkevich

  • leadership

    One Simple Trick For Happier Business Travel

    Business travel, especially across multiple times zones, can be stressful and leave you feeling less than your best. But jet lag be damned: Making room for “personal artifacts” helps overcome the stress and puts you back on top when you're working far away from home.

    Read More »
    By: Michael Valkevich

  • leadership

    Adventures With Ayla: Microsoft's Vision For Business Travel

    While no one can know exactly what our business travel future will hold, Microsoft's taken a stab at envisioning it. But how much of it will become a reality--and when?

    Read More »
    By: Michael Valkevich

  • leadership

    Airplane Mode

    What road warriors are really thinking when it's time to shut down their devices during takeoff and landing.

    Read More »
    By: Michael Valkevich

  • leadership

    Is Sleepbox The Right Solution For Weary Business Travelers?

    Halloween is a metaphor-rich time to address the Sleepbox phenomenon coming alive in airports around the globe. There have been times I've felt like the walking dead as I stalked across a strange concourse--but no matter how much you need a little shuteye, actually renting a Sleepbox presents some issues.

    Read More »
    By: Michael Valkevich

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Masthead

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