Southwest didn't climb to the top of the domestic airline dogpile with hard work alone. Their corporate culture helps drive savvy marketing and a lucrative bottom line.
To prevent a merger from descending into emergency, a clear name change and strategy can work miracles. A look at airline names that have soared, and those that have sputtered.
An airline ticket used to mean gratis champagne and dressing for the occasion. Today, it means $25 luggage fees and Juicy track suits. A former American Airlines exec explains how retailers will increasingly mimic how we purchase and consume air travel.
United Airlines' six 787s will be out of action until further notice, joining planes from India, Chile, and Japan, as well as aircraft under the European regulators' aegis.
A pivot doesn't have to be a change in business model. That's the case with Hipmunk, a flight search aggregator that turned to hotel listings when the airlines began cutting commissions.
Business travel, especially across multiple times zones, can be stressful and leave you feeling less than your best. But jet lag be damned: Making room for “personal artifacts” helps overcome the stress and puts you back on top when you're working far away from home.
While no one can know exactly what our business travel future will hold, Microsoft's taken a stab at envisioning it. But how much of it will become a reality--and when?
Halloween is a metaphor-rich time to address the Sleepbox phenomenon coming alive in airports around the globe. There have been times I've felt like the walking dead as I stalked across a strange concourse--but no matter how much you need a little shuteye, actually renting a Sleepbox presents some issues.