Now that Microsoft has decided to open up its own retail stores, they need some help from all of us in building a great retail experience. Remember, this isn't Microsoft's first time. Microsoft used to have a store at San Francisco's Metreon but that was a good example of what to do wrong.
There is no lack of articles and pundits to remind business leaders that innovation, and thereby, creativity, remain the critical capacities that divide winners from losers in this ongoing, fast paced global economy. Usually, these is a list of ‘to dos’ – what you, as the leader, should do to create an environment that attracts and nurtures creative talent. These attributes include things like: find and hire great talent; tap on employee ideas from every function and level; and enable collaboration.
Creativity, and its coveted byproduct, Innovation does NOT result from an event. Sustained innovation accompanies a culture of innovation. Pixar is one company that has consciously created a culture of sustained innovation. Their culture is defined by a few fundamental principles: lasting relationships matter, talent is rare and management’s job is not to prevent risk but to build the capability to recover when failures occur.
You don’t have to be a guitar player to know that a musician would not opt for a one-string guitar, in lieu of the standard six-string instrument ( original article, Virginia Griffin and inspired by Ian Prinsloo, former Artistic Director at Theatre of Calgary). The magic in making music and listening to music comes from the rich harmony of notes and chords. Talented artists mix and mingle the guitar strings to create a range of rhythms and melodies. Fewer strings would compromise the music and render the guitar barren. The six strings of a guitar parallel our six senses.