When new software is introduced, such as whiz-bang applications for mobile devices, technology reviewers tend to focus whether it is the latest, greatest, or coolest thing to hit the market. Less often do you see reviewers take a step back and ask the forest-for-the-trees question, i.e., Do we even need this technology? What's driving it? Is it fixing something that is not broken? The big one for me is, Is it going to be more trouble than it is worth?
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