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The Next Generation of Contact Management Software

By: David TetenTue Jul 8, 2008 at 5:47 PM

Contact management software, then, provides a one-dimensional view of your network: you can only see whom you know. Social network software can provide an n-dimensional view of your network, with a new dimension for every person in the network. While this may seem simple conceptually, it is very powerful in practical application. We fully expect a tighter integration of these two views to emerge. One thing's for sure: Your contact management software will likely include much greater integration with social network data two years from now than it does today.


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October 2004

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