As a leadership coach, Baldoni turns the tables. "So much of coaching is listening," says Baldoni, "enabling your client to explain context and situation. Your job is to ask questions that enable the person to come to a moment of awareness for self-improvement." Then you work on an action plan to put good intentions into specific steps, many of which focus on communication--listening first, speaking second; checking for understanding; and speaking clearly and concisely.
"What I try to do in all my work is demonstrate two simple points," says Baldoni. "One, leadership is not about you the leader. Your job is to create conditions for people to succeed. That means you must make the hard and tough decisions to make it possible for the individual, the team, and the organization to move forward. Two, leadership is all about you, the leader. That is, if you don't create those conditions for people to succeed, who else will? That's what we call leading by example."
[Note: Many of John Baldoni's articles and information on his books can be obtained on his Website at www.johnbaldoni.com.]
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