When Performance Reviews Underperform If you let subordinates select their own performance criteria, most of the time they will make the wrong choice. Get the best out of your employees by creating effective, high-quality performance criteria documents -- here's how.
Creating the Inspiration -- Part 2 If you are willing to go to the trouble of creating a vision statement, shouldn’t it motivate your employees? Avoid three common pitfalls that can negate the impact of your vision.
Separating the Cream from the Crap Want to gain cooperation, get the best out of your employees, and be a good leader? Just say "Yes" to Early Adopters, "No" and then "Bye" to Naysayers.
Creating the Inspiration -- Part 1 Are vision statements really necessary? Does anyone really take them seriously? If the majority of vision statements are any indication, the answer to both questions is no. But are these companies missing something?
Pulling the Trigger Often the greatest regret after you fire someone is that you didn't do it earlier -- sometimes it's just better to fire sooner than later.
Fired Up and Ready to Go -- Now What? To avoid the danger of having employees prioritize personal career goals over company goals or of just having them lose motivation, it is imperative to create a clear sense of purpose.
Silomastery and Mergermastery Until you rise above the fray of WIIFM ("what’s in it for me")-minded participants, everyone will put their needs above that of their company.
Openness, Candor and Respect The environment people work in can make a huge difference to their productivity. Employ a three-pronged approach of openness, candor and respect to get the best out of your employees.
The Role of Inspiration in Cultivating High Performance How can you inspire your employees to maximize their talent and dedicate themselves to the team rather than to personal goals?
Lessons in Transparency: Part 2 Seeing is believing. And unless the changes you commit to are observable to you
and the stakeholders who have a stake in your improving as a leader, they are no more than good intentions.
Cultivating High Performance In larger organizations, how do you sustain the high performance magic that seems to come naturally in a well-managed entrepreneurial environment?
Lessons in Transparency: Part I Get an inside peek into how a 45 minute intervention effectively injected a much-needed dose of transparency into the performance and functioning of one CEO
When Not to Lead Lessons from George W: On succession planning, ego and being presidential.
Openness, Generosity, and Accountability Where do those attributes fit in today's bustling business world? Leaders at a recent conference learned firsthand.
Don't Mess Up There are 10 things that smart leaders do to help them cope -- but those very actions could mess up their companies, careers, and lives.
Viral Innovation Can companies still be innovative once all the low-hanging fruit has been plucked? The answer lies in the right incentives for management -- rewarding actions one level up.
Take the Hit When champions and great leaders hit a wall and reach inside they come up with "heart." When occasional winners and "not-so-great" leaders reach inside they come up empty.
Trust Your Gut? Don't. Finely honed instincts are the mark of the expert -- and the enemy of innovation.
Hooked on Consultants? Get your habit under control with this 12-step program for dealing with consultants and avoiding extraneous fees.
What's On Your Customer's Mind? It's easier to persuade people to buy what
they want than what you want them to want. So ask yourself these seven questions.
Same Old Challenges in New Telecom Era No competitor, whether born in the Internet boom or several decades earlier, will succeed without recognizing that revolutions in strategy call for bold steps in organizational design.
Create Connections Communication is key to getting the results you want. Do you connect with people or do you push them away?
Grow Your Company Without Short-Changing Your Kids Teach your children the three P's: perspective, perseverance, and patience.
To Build Up Innovation, Break Down Your Networks Creating new networks is the only way for an organization to push innovation past the idea stage.
From Idea to Execution So you've found a great idea and a great leader to champion it. The biggest challenges are still to come.
Why I Wouldn't Want My Sister to Marry You, Part 2 Don't let a focus on your business prevent you from giving your undivided attention to your family.
Ideas Are Not Enough Yes, groundbreaking ideas are important. But in any great innovation story, the brainstorm is only the beginning.
The Enspirational Leader Motivating or inspiring employees isn't enough. Great leaders must lift people up and give them direction as well.
Is Innovation in your Organizational DNA? An organization built for success in one business is unlikely to succeed in a much different one. Unless, that is, it creates a separate group with an entirely different DNA.
Ten Self-Defeating Behaviors to Avoid Want to Succeed at Work? First Step: Get Out of Your Own Way.
Lean and Clean Take a look at your staff. It's time to separate the wheat from the chaff.
When Cultures Collide You've just bought another company. Now leave it alone.
When the Curve has Passed You By A revolutionary competitor threatens to make your business obsolete. What to do?
Betrothed to Telling the Truth Why I wouldn't want my sister to marry you.
Borrow -- in Moderation Startup teams within larger organizations shouldn't learn all the lessons of their parent companies.
Needed: Team Leader Find the best people, then become the person they want to lead them.
A Source of Pride We are in the midst of a transition in our work, from writing to advising.
Why Tiger Woods Doesn't Cheat How to be ethical and profitable.
Innovation and the Inevitable Break-the-Rules Backlash Nurture new ways of doing business within your organization -- but not at the expense of the "old guard."
Mickey Mouse Management Disney's challenges highlight the importance of the leaders a company has lost -- and the leaders left behind.
Our Wish for 2005 There are dozens of ways to make a profit. But only one that connects with the soul.
Do You Have Achiever's Disease? A reader writes in, sharing a story of truly extreme leadership -- and its down side.
Experimentation Is Easy, Learning Is Not The notion of experimenting and learning makes everyone feel good. But not everyone really understands what it means.
Take the POP Quiz What does POP mean to you? Find out and make your organization pop.
Amnesia by Design If it's true that organizational history repeats itself, perhaps the best thing to do is to forget everything you've learned.
The PEP CEO Challenge How strong is your pride, enthusiasm, and passion?
Forget, Borrow, Learn The needs of new business efforts and existing organizational initiatives aren't necessarily mutually exclusive. Leaders need to find a middle way that draws on innovation as well as efficiency.
You're Fired! The Donald is back. It's time to settle back into our easy chairs and watch the amusing, stimulating -- and even educational -- second season of the Apprentice.
A Challenge of Olympic Proportions As companies such as Kodak show, innovation isn't the only requirement for success. Leaders need to execute on their ideas, as well.
My Dinner with a Bully Coming face to face with an overbearing, win-at-all-costs blowhard can take courage. Recognizing those characteristics in yourself can take even more. (Fifth in a series.
Strategy, Execution, and Innovation Innovators know that the importance of strategy decreases as uncertainty increases. The solution? Strategize. Then, strategize again.
Standing up to Those Who Don't Do the Right Thing Character is one of the four characteristics of successful leaders. Sometimes, expressing it can take the courage of your convictions. (Fourth in a series.
What's So Good About Business? Instead of being defensive when people challenge business activities, benefits, and ethics, leaders should be more vocal about what they do right -- and how they help society.
The Integrity-Based Business Integrity is one of the four characteristics of successful leaders. And it's important in every aspect of your business. (Third in a series.
Shooting for the Moon Aspirations -- like leadership skills -- aren't always enough. Leaders must do more than motivate; they must manage.
What Would My Mentor Do? Good judgment is one of the four characteristics of successful leaders. But how do you know what the right thing to do is -- and when to do it? (Second in a series).
Planning Not to Learn Time spent planning is not always time spent not doing. Those who plan -- learn.
The CEO of the 21st Century What are the qualities and characteristics that help create successful leaders? Consider this four-point plan.
By the Numbers: You Can't Quantify Learning Paying close attention to the bottom line and objective measures of performance doesn't always work. So how do you evaluate innovators and experimental businesses?
Overcoming a Bad Case of the "Yips" Instead of dealing with failure and frustration in self-defeating, self-destructive ways, take a tip from golf to become not just a winner, but a champion.
The Monster in the Closet: Reliable Unpredictability Vijay Govindarajan considers the balance of efficiency and entrepreneurship within larger organizations -- and the need to embrace reliable unpredictability.