Bio and Interests: Ginger Conlon

Ginger Conlon, editor-in-chief, publications, of 1to1 Media, is responsible for the direction and day-to-day editorial operations of the award-winning 1to1 Magazine, its e-newsletters, blog, and podcast series. Additionally, she serves as vice president of analyst relations for the CRM Association.

Ms. Conlon is a 20-year industry veteran, having covered sales, marketing, and customer service strategies and technologies since starting her journalism career. Previously, she served as editor-in-chief of CRM magazine. Prior to that, she was managing editor, technology editor, and Web supervisor for Sales & Marketing Management magazine. In addition, Ginger has worked as a business book editor for such authors as Jay Conrad Levinson and George Colombo. She is a graduate of the Pennsylvania State University.