Next [1]
Coke is What?
By Paul Lukas
|September 1, 2005
The many faces of no-cal Coke show what can happen when market segmentation runs amok.

For a long time, the reason to drink Diet Coke was "Just for the Taste of It." Things are a lot more complex these days as Coke marketers parse demographic segments and create drinks for each niche. There's now a new Diet Coke sweetened with Splenda and Coca-Cola Zero, which, as its name implies, has zero calories -- as opposed to the regular and Splenda versions of Diet Coke, both of which have, um, zero calories. And then there's still Coke's original no-cal cola, Tab. All of which leads to some very creative marketing-speak.
| Product | Core Demograpic | Brand message, as found on Coke.com [2] | Brand message from Katie Bayne, a senior VP, Coca-Cola Brands | Actual brand message, as translated by Fast Company | Flavor profile according to Scott Williamson, Coca-Cola spokesman | Flavor profile, according to admittedly unscientific Fast Company taste test |
| Diet Coke: Launched in 1982; sweetened with aspartame 0 calories |
Very broad footprint, with marketing efforts focused on those in their late twenties to early thirties, skewing slightly female | "Diet Coke is your style, it's your sass, it's doing what makes you happy. . . . So flirt, laugh, dance, prance, giggle, wiggle -- do what feels good." | "The adult cola taste that uplifts with style -- it's a very stylish brand. It's upscale. It's sophistication, but an invitational sophistication." | "Tastes just as good while watching Sex and the City reruns as it did while watching the original episodes on HBO." | "According to lore -- I've never heard this internally disputed or confirmed -- it resembles what used to be New Coke." | Sweet nectar of the gods |
| Diet Coke w/ Splenda: Launched in May 2005; sweetened with Splenda [sucralose] and acesulfame potassium 0 calories |
30- to 40-year-olds, skewing slightly female | "For those who love the sweet and intense taste of Splenda Brand Sweetener, now there's one more way to enjoy Diet Coke!" | "An adult cola taste, it uplifts with style, and it's sweetened with Splenda, which is a sweetener people say they want. It's that simple." | "Hey, we'll sweeten it with denatured monkey sweat if that's what the carbo-phobe crowd wants." | "It's meant to mimic Diet Coke. But with Splenda, you will taste a difference, and the Splenda lover loves this new flavor note." | Clean and crisp but a bit short on depth. There's no there there. |
| Coca-Cola Zero: Launched June 2005; sweetened with aspartame and acesulfame potassium 0 calories |
18- to 34-year-olds, skewing slightly male | "A new kind of beverage that features real Coca-Cola taste and nothing else. Nothing that could potentially get in the way of your chill." | "It's really the pause that lets them recenter in this fast-paced, time-warped world, and keep going. That's the 'just chill' part of the positioning." | "We're still trying to figure out what those crazy gen-X and gen-Y kids are into, but one thing we're sure of: They don't like the word 'diet.' " | "It's formulated to match regular Coca-Cola." | Sure enough, it really does taste remarkably like Coke. |
| Tab: Launched in 1963; sweetened with saccharin and aspartame 0 calories |
Urban-sophisticate baby boomers with a sense of ironic kitsch | "Tab has achieved a retro pop-culture status and has the reputation of being somewhat hard to find." | "It's continuing to meet the needs of the small but unbelievably passionate group of people who continue to love Tab, but it isn't actively marketed." | "We can't believe anyone's still buying this stuff." | "It has a strong cola flavor, with that distinctive saccharin sweetness." | Singularly metallic and synthetic in a "You can tell it's a diet drink because it totally makes you lose your appetite" sort of way. |
