Simone Barratt, global general manager of eBay's E-Dialog, offers insights for businesses to be accountable and build trust even when they make a mistake.
For more bite-sized bits of wisdom on leadership and strategies for success, explore our ongoing video series at 30 Second MBA [3].
Links:
[1] http://www.fastcompany.com/category/super-tags/30-second-mba
[2] http://www.fastcompany.com/user/lydia-dishman
[3] http://www.fastcompany.com/mba/
[4] http://www.fastcompany.com/print/1835532
[5] http://www.fastcompany.com/printmail/1835532
[6] http://www.fastcompany.com/newsletters
[7] https://magazine.fastcompany.com/loc/FST/article
[8] http://www.fastcompany.com/magazine/current
[9] http://fastcompany.disqus.com/?url=http%3A%2F%2Fwww.fastcompany.com%2F1835532%2Fdont-let-mistakes-break-down-customer-trust
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