Forgetting someone's name in a social situation is embarrassing, but in a business setting it can be disastrous. In this week's episode of Work Smart, I talk with memory expert Bob Gray about how to remember the names of the people you meet.
Here's a quick recap -- watch the video for a more thorough explanation.
1. Hear the name (really listen for it).
2. Spell the name.
3. Comment on the name.
4. Use the name during a conversation.
5. Use the name when leaving.
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Work Smart  appears every week on Fast Company.