• In the post-Industrial era, highly skilled and experienced team players resemble Ricky Williams or Troy Aikman — powerful, rare, and expensive. Attracting and retaining all-star talent is a top priority for most organizations, which readily award greater respect and bigger paychecks to new recruits. This increased focus on the individual is commendable, but it too often encourages managers to make decisions based on personality traits rather than skill sets.

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