At the turn of the millennium, GM set a bold goal: the company would recapture 29% of the American car market. The plan didn't just fail—it backfired. Here's why you should think twice about setting goals.
Some people are natural-born speakers. They were those eager young souls who volunteered to read aloud in grade school and now welcome any opportunity to present in front of a group. For the rest of us, public speaking is a real-life nightmare. The very thought of standing up in front of a group, all eyes on you, is a terrifying endeavor.
The biggest difference between being a great functional manager and being a great general manager is that you must hire and manage people who are far more competent at their jobs than you would be at their jobs. So, with no experience, how do you hire someone good?