• "In every work of genius we recognize our own rejected thoughts; they come back to us with a certain alienated majesty." -- Ralph Waldo Emerson (1803-1882) from the essay Self Reliance

    Works of genius don't come from great ideas. They come from guts. It's true, you need a great idea in the first place - but that's only 1% of the equation. The other 99% is action. Everyone has great ideas. Very few people have the courage to bet on them.

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  • "None of us will ever accomplish anything excellent or commanding except when he listens to this whisper which is heard by him alone." -- Ralph Waldo Emerson (1803-1882) American author, minister, & activist

    When I do mission & vision work with clients, the first thing I have them do is present their current mission & vision. Most of what I hear could put you to sleep. It's formulaic. It's lifeless. And the delivery is uninspired. I then ask them them to dig a little deeper. "What's the mission that's whispering to you?

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  • "Sometimes a scream is better than a thesis." -- Ralph Waldo Emerson (1803-1882) American author, minister, & activist

    A few weeks ago a client asked for my advice on how to deal with a staff member. The guy had jeopardized a major account because of thoughtless behavior. My client then reprimanded him. However, he still felt the guy didn't grasp how serious the situation was. I told my client, "You're so rational and calm that the guy doesn't know how angry you are. Support him, but really let him have it." He did that this week...and the guy got it.

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  • "Every man I meet is in some way my superior." -- Ralph Waldo Emerson (1803-1882) American author, minister, & activist

    Something to consider:

    Everyone knows something that you don't. Take advantage of that and allow them to teach you. By seeking the knowledge and wisdom of others 2 powerful things happen. (1) - you acknowledge them (a basic human desire). And (2) - you learn a lot in the process. Everybody wins.

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  • A few smart people. A really good idea. The level-the-playing-field impact of the Internet. Who needs money-hungry VCs? The story of Wharton professor Karl Ulrich and his hot-selling scooter reminds us why we first fell in love with the Web.

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