In 1999 I was Communications Manager for the World Bank's enterprise resource planning (erp) initiative. We were gutting over 100 disconnected systems and replacing them with a single real-time application.
Michael Hammer, consultant, author, evangelical business revolutionary, unleashed reengineering on an unsuspecting public in the early 1990s. Now he's back — with a new book, a new agenda, and a bunch of new ideas. Be afraid. Be redeemed. Or be both.