Former Mozilla CEO John Lilly had to transition from the classic introverted engineer to a people person once he became a manager. So he approached leadership like an engineer: he broke the problem into component parts and figured out how to make them work better. Here's how it transformed him.
A leader plays many roles—visionary, steward, cheerleader, irritant ... Irritant? For more on that, we turn to Cindi Bigelow, president of Bigelow Tea. She talks about why her company is the exception to the dismal survival rates for family businesses, and why one key tactic is just getting the right people in the room.
Dan Rosensweig provides a textbook lesson in management—and that's not hyperbole because he actually runs a textbook company. Rosensweig is president and CEO of Chegg, a textbook rental service for students.