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Gentry Underwood

Gentry Underwood

CEO, Mailbox

Gentry Underwood is a designer and entrepreneur who has a passion for creating simple products that help people work together. He’s the lead designer at Dropbox, which he came to by way of Mailbox. Before cofounding Mailbox, the mobile inbox putting email in its place, Underwood led Ideo’s Knowledge Sharing domain.

With whatever design researchers you have, you have to be very focused in terms of picking off pieces of a problem at a time. You can't put 100 designers in a room and solve a bigger problem. That divergent-convergent process--that's the way you do that.