The popular 10,000-Hour Rule claims that it takes 10,000 hours of working at a skill to become an expert. But research suggests that to become awesome at a skill, it's not about quantity of time spent, it's about quality.
Innovators must be able to walk into a room full of diverse constituents--colleagues, customers, subordinates, bosses, vendors, and partners--and quickly discern the underlying motivation of each one. Here's how learning to resonate with others can smooth each step of the way.
During a recent visit to my son's 4th grade classroom, I was pleasantly surprised to hear many of the teachers discussing how to increase the level of empathy and social skills in their students. Along with the typical conversations regarding academic lesson planning and homework assignments, teachers were conversing about how to foster an environment that includes appropriate feedback, open communication and students who are self-aware of their actions and how they affect those around them.
Back in December when I first started blogging for Fast Company, I posted an entry on the topic of face-to-face communication and its benefits and advantages (in many cases) over email, txt and IM. Since then, I've noticed some more references to the issue.
"Emotional intelligence" is starting to find its way into companies, offering employees a way to come to terms with their feelings -- and to perform better. But as the field starts to grow, some worry that it could become just another fad.