When we go in and do an audit, by the time we're done we really know the organization we're working with, how things are done organizationally, how things work technically, how the client manages costs. So it's been a natural evolution for us to get more involved in the strategic issues.
I spend time both managing my business and working with customers. We keep a fairly tight staff and have not gone after hundreds of clients. We have about 20 customers a year that we work with very closely. All of them have come via referral, word-of-mouth. And when you're in a service business people like to do business with the partners, the company owners. I've always enjoyed helping organizations translate the technology issues and requirements into a solution, so I like working with our customers.
About Ruby Communications
Ruby Communications is a telecommunications management firm that specializes in eliminating unnecessary costs, increasing efficiencies, and strengthening vendor relationships. The company receives no compensation from service providers and serves as an unbiased resource for determining what's best for its customer. Ruby Communications' services include telecommunications bill audits, bill review and "clean-up," tariff management, system configuration counseling, project management for implementation of new services and systems, and strategic planning. Customers comprise a broad array of organizations including United Way, 211 info, The Regence Group, State of Oregon, AAA Oregon/Idaho, and EasyStreet Online Services. You can reach Julie Harrelson at jharrelson@rubycommunications.com. For more information, visit www.rubycommunications.com.
Email
Digg
StumbleUpon
Facebook
Buzz Up!
LinkedIn
