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Think for a Change

By: Curtis Sittenfeld
What can executives learn from a women's liberal-arts college in Milwaukee? The most important lesson: how to turn their companies into learning organizations.

At first glance, Alverno College appears unremarkable. With a campus of tan buildings on the south side of Milwaukee, it has just under 2,000 undergraduate students, all of whom are women, many of whom come to class on a typical day in hooded sweatshirts and ponytails. But appearances can be misleading: Alverno has been internationally recognized for its innovations in education. The reason why is both simple and revolutionary: Its students are actually learning.

They aren't cramming for exams or worrying about grades (at Alverno, grades don't exist). What they're doing, says president Sister Joel Read, is "accepting responsibility for their own work." And the methods that Alverno has created to help its students do so have won the school praise from U.S. News & World Report, which consistently rates Alverno among the best liberal-arts colleges in the Midwest, and has resulted in grants from the John D. and Catherine T. MacArthur Foundation, the Pew Charitable Trusts, and the W.K. Kellogg Foundation.

"At the core of our philosophy is the idea of the student being conscious of what learning means as she goes through her life," says Sister Austin Doherty, director of the Alverno College Institute, which works with other educators who are interested in replicating Alverno's best practices. "When a student graduates from Alverno, it's not like, 'I got the degree. That's it.' It's more like, 'This was the formal setting where I focused on how to raise questions and make judgments.' "

Or, as someone once told Read in reference to Alverno's curriculum, "You put together book smarts and street smarts."

Alverno arrived at its methodology first by looking inward -- and then by taking chances. Founded in 1887 to educate the School Sisters of Saint Francis (the order to which both Doherty and Read belong -- although today, only about 15% of the current faculty are sisters, and about two-thirds of the students are not Catholic), Alverno was established as a four-year liberal-arts college in 1946. In the late 1960s, when Read was hired as president, she and her colleagues found themselves questioning the most basic ideas about what it meant for a student to earn a baccalaureate degree. Their soul-searching prompted the defining development in the school's history: The administration abolished grades and replaced them with an "ability-based curriculum." That curriculum requires students to demonstrate competence in eight categories, including communication and effective citizenship.

"Some people have the idea that because Alverno doesn't have any grades, it's really easy," says senior Rebecca Mecklenburg. "If anything, it's harder. Instead of just getting a blanket A, you have to meet all these different criteria." Not, Mecklenburg is quick to add, that that's a bad thing. Meeting the criteria means taking ownership of material -- not memorizing facts, but absorbing information in a lasting, comprehensive way.

Of course, without grades, measuring the absorption of such information can be tricky, which is where Alverno's elaborate system of assessment comes in. There's the assessment from professors, which Mecklenburg says is often "whole pages of feedback," along with student-teacher conferences. And then there's the self-assessment that accompanies every test and paper. After students have turned in papers on Taoism in Mecklenburg's class on Chinese culture, for example, the professor handed out a self-assessment form that noted, "Good writers realize that they will actually always do three essays: There is the essay you plan and prepare to write, the essay you write, and the essay you should have written. Tell me about the essay you should have written."

From Issue 56 | February 2002

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