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No-Brands-Land

By: Curtis Sittenfeld
Nike. Starbucks. Apple. The Brand Called You. Author-activist Naomi Klein knows all of the arguments in favor of high-powered brands. She just doesn't buy them.

Name: Naomi Klein
Occupation: activist and author, No Logo: Taking Aim at the Brand Bullies
Aspiration: "Our intellectual lives and our public spaces are being taken over by marketing ... It's important for any healthy culture to have public space -- a place where people are treated as citizens instead of as consumers."

It's a brand new world -- a world built around brands. Hard-charging, noise-making, culture-shaping brands are everywhere. They're on supermarket shelves, of course, but also in business plans for dotcom startups, in the names of sports complexes, even -- maybe especially -- in the pages of this magazine. As Tom Peters famously wrote in his Fast Company cover story, "You're branded, branded, branded, branded" ("The Brand Called You," August:September 1997).

Naomi Klein doesn't buy it.

She doesn't buy the idea that the best way for companies to sell their products is to unleash hypercharged branding campaigns that forge emotional connections with customers. She doesn't buy the idea that companies should keep searching for ways that their brands can infiltrate a customer's everyday life -- by sticking their logos on clothes, in concert programs, on subway-station walls, even in elementary-school classrooms. Klein does sometimes buy branded products (because, hell, how can you not? And also because she actually enjoys shopping). But she maintains a clear distinction in her own life between who she is and what she buys.

"Our intellectual lives and our public spaces are being taken over by marketing -- and that has real implications for citizenship," Klein says. "It's important for any healthy culture to have public space -- a place where people are treated as citizens instead of as consumers. We've completely lost that space."

If you disagree, Klein says, just look around. We live in an age in which CBS newscasters wear Nike jackets on the air, in which Burger King and McDonald's open kiosks in elementary-school lunchrooms, in which schools like Stanford University are endowed with a Yahoo! Founders Chair. But as brands reach (and then overreach) into every aspect of our lives, the companies behind them invite more questions, deeper scrutiny -- and an inevitable backlash by consumers. "When we go to a mall, we're on corporate turf," Klein says. "We are going to the brands. But when the brands come to our schools or to our community centers, they're coming into a civic sphere where other values prevail -- and they get held to a much higher standard. Companies are taking the risk that people will decide to X-ray their practices."

A 30-year-old Toronto-based activist and journalist, Klein has spent the past five years tracking the growing strategic and cultural importance of brands. Her findings and arguments, which appear in her new book, No Logo: Taking Aim at the Brand Bullies (Picador USA, 2000), fly in the face of most conventional thinking about brands. A lot of people are paying attention. The book has landed on best-seller lists in Canada and in England, has put Klein in high demand as a speaker at college campuses and at grassroots rallies across the United States, and has made her one of the most visible champions for the antisweatshop movement.

From Issue 38 | August 2000

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