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A Leader's Journey

By: Pamela Kruger
Paul Wieand went on a quest for power and became one of the banking industry's youngest-ever CEOs. Then his world collapsed, and he went on a painful search for the real meaning of leadership. Now he helps other leaders on their journeys.

Paul Wieand looked at the letter of "resignation" he was about to sign, but the words weren't registering. How could they fire me? Only days before, he and his wife were in Paris, celebrating his imminent appointment as CEO of Independence Bancorp, a $2 billion, 1000-employee bank based outside Philadelphia. Just four years earlier, in 1981, he had become the bank's president -- an auspicious accomplishment, especially for someone who was only 33. Now, at 37, he was set to become one of the country's youngest big-company CEOs. "I was on top of the world," recalls Wieand. "Money, power, success: I had everything I wanted."

But when he returned from his celebratory vacation, his world collapsed. His dream had become a nightmare. The bank's retiring CEO and the corporation counsel were waiting in his office with a resignation letter. For the past six months, Wieand and the cochairman of the board -- "a good old boy in his 50s" -- had been battling over who would become the next CEO. But Wieand had finally bullied his rival into giving up. Or so he thought. It was like a page out of a John Grisham novel: The gentleman banker, who had shaken Wieand's hand and graciously admitted defeat, was secretly plotting against him. While Wieand was away, the executive lobbied the board and got himself voted in as CEO.

Shell-shocked, Wieand plummeted into a deep depression; his already slim five-foot-six-inch frame dropped in weight from 140 pounds to 125 pounds in three weeks. He had youth, connections, and a sterling job record, and he could live years without working: His 30-acre Bucks County estate was paid for, and his severance package included three years' pay, along with a company car, a secretary, and an office for a year. But he felt as if he'd lost everything -- especially himself. "Without my position, I didn't know who I was," says Wieand. "I lost my identity."

Over time, though, Wieand used this devastating setback to rediscover himself, to reinvent his professional life -- and to rethink his entire approach to leadership. He returned to graduate school, in psychology, on a mission to understand what he describes as "the unconscious, destructive, and unresolved emotional processes that drive the corporate world." Then, after earning a PhD, he set up an office on his Ottsville, Pennsylvania estate and founded the Center for Advanced Emotional Intelligence. AEI is billed as a leadership-development program for top executives and entrepreneurs. Its goal is to turn ultra-achievers into "learning leaders" -- people with enough self-knowledge and emotional security to remain true to their "authentic" selves and also to grow from criticism. "In a time when change is the only constant," says Wieand, "a leader's self-concept can't remain fixed. Leaders have to be willing to listen and to learn from feedback, or they -- and their company -- won't grow."

Like Daniel Goleman, the author of two best-selling books on emotional intelligence, Wieand argues that emotion -- more than intellectual ability -- drives our thinking, our decision making, and our interactions with others. To be an effective leader, you need to be able to read your emotions as well as those of the people around you. "How can you build a company around 'shared values' when the CEO doesn't know what his or her values are?" Wieand asks.

From Issue 25 | May 1999

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