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Article location:http://www.fastcompany.com/fast-talk-response/fast-talk-response-198
February 8, 2008

Fast Talk Response -

By Dominic Anthony Tan

- Before expanding, make sure all systems and business processes can sustain growth. Do not expand too soon
- Before considering an expansion, evaluate your current capabilities. Most likely you will find an area or an aspect of the company which you will need to improve on.
- Never expand at the cost of quality whether it be customer service quality, product quality, or quality of personnel