Comment on Node ant

Kemper Burt — Wed, 23 Jul 2008 14:02:44 -0400

Rising fuel prices should be considered short term and shouldn't be a driving your budget decisions and overall business plans. Conversely, does this mean when fuel prices are low we should be traveling more?

Comment on Node ant

Kemper Burt — Tue, 13 May 2008 15:35:28 -0400

When first reading the article I was a little skeptical because it seemed to center around customer service (as written in the title: Does a New Website Hold the Secret to Great Customer Service?). However, after further reading I feel like getsatisfaction.com is more than a customer service website. There is an opportunity to give the customer power to seek solutions and for companies to solve the age old issue of satisfying their customers.

Comment on Node ant

Kemper Burt — Fri, 29 Feb 2008 18:46:58 -0500

GAP is an American staple and I hope that Patrick can make them relevant again. During the 90's the GAP did what Zara and H&M are doing today ... selling fashionable clothes at a great price point. Customers aren't fickle, they're incredibly savvy and they're always looking for newness that won't break the bank. I think the GAP can still play in that game. In my humble opinion they have to find away to excite customers again. Something the Levi's store struggles to do and they are a hallmark for American classic.