A. I think definitely a bottoms-up approach is the right way to go. The tools and processes that are innovated should be designed by those closest to the customer (a.k.a. in the...

A. Yes. True, tobacco destroys your system. But these companies are destroying our way of life as well as those for future generations. You're paying an extreme price for a product that takes pennies...

A. Definitely as long as the lines don't become too blurred as to overwhelm their users. ...