Fast Talk Response -

Todd Henry — Mon, 11 Feb 2008 14:08:16 -0500

People are typically motivated by some combination of pay, prestige and process. Ensuring that we value process and product together is the best way to engage employees. It's when they're trying to get into the "black box" that is the decision making process that they become unmotivated. By making sure that expectations are clear and that systems line up with the "why" we're 90% there.

Falling In Executional Love

Todd Henry — Thu, 07 Feb 2008 21:06:07 -0500

In his amazing work, Orbiting The Giant Hairball, former Hallmark Creative Director Gordon MacKenzie likens a large organization to...well...a hairball. He says that every new bureaucratic rule or organizational system adds one hair to the hairball until it’s all a giant, messy and impossible-to-navigate mess.