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 <title>&quot;A Microphone Called a Blog...&quot;</title>
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 <description>&lt;p&gt;That&#039;s how Josh Bernoff of Forrester and &lt;a href=&quot;http://www.forrester.com/Groundswell&quot; target=&quot;_blank&quot;&gt;Groundswell&lt;/a&gt; co-authoring acclaim, &lt;a href=&quot;http://www.boston.com/business/technology/articles/2008/07/07/hurry_up_the_customer_has_a_complaint/&quot; target=&quot;_blank&quot;&gt;describes the shift in attention&lt;/a&gt; that brands have to make now that social media is becoming more and more mainstream and, according to the latest research, growing faster than any other medium.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/lena-l-west/social-media-360/microphone-called-blog&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
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 <pubDate>Tue, 08 Jul 2008 20:22:06 -0400</pubDate>
 <dc:creator>Lena L. West</dc:creator>
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 <description>&lt;p&gt;Sir Richard Branson&lt;/p&gt;
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 <pubDate>Sun, 27 Jan 2008 17:41:52 -0500</pubDate>
 <dc:creator>Lena L. West</dc:creator>
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