Comment on Node ant

Aki Ben-Ezra — Sun, 08 Feb 2009 05:17:28 -0500

Thank you very much for sharing this snapshot - I agree with your post 100%. "Adult-like transparency" is key and the steps your company has taken to communicate tough messages is exemplary! I work as Internal Comms Manager in a plant with over 4,000 employees, 50% of them work on the production line with no access to computers. Communication is a huge challenge as we operate a 3-shift rotating pattern and our line literally never stops.

The executives in your company seem to value communication highly enough to ensure the communication plan you have outlined gets implemented.

Comment on Node ant

Aki Ben-Ezra — Fri, 06 Feb 2009 02:45:16 -0500

Hello Paul, this is an excellent post. I so agree with you on the point 'Employees are adults and can handle some bad news'. This is what I keep telling our Managers and a lot of them still don't get it. People can handle tough messages and if you don't tell them what is going on they become distrustful. Once this has happened it takes YEARS to win their trust back!!! Employees feel appreciated when Management involves them in 'current affairs'.

Comment on Node ant

Aki Ben-Ezra — Mon, 19 Jan 2009 15:01:43 -0500

Hello Paul, as an internal comms manager I find your blog really interesting and hope that you'll continue to share your experiences with us. Looking forward to your next post!