Comment on Node ant

Bhupesh Shah — Fri, 15 May 2009 14:19:55 -0400

To add...
- post audio testimonials
- quick method of podcasting for those without a decent microphone

Comment on Node ant

Bhupesh Shah — Fri, 30 Jan 2009 13:21:57 -0500

Designers and marketers should be required to be "customers" before the website is released. Only then will they know how it feels to go through the seemingly simple hoops. If they are frustrated or unhappy with the experience, you can bet a real customer is even more annoyed.

@Noah - your login process is equally as horrible. Why not include a "Remember me on this computer" option like many other online pubs like do. Or, use OpenId! The easier it is for people to connect with you, the more apt they will be to engage and even leave comments.

Comment on Node ant

Bhupesh Shah — Sun, 07 Dec 2008 11:51:27 -0500

Ford CEO Alan Mulally is quoted as saying: "We produced more vehicles than our customers wanted, then slashed prices...[But as a result of these past mistakes]...we are really focused"

Herein lies the problem. When a large corporation like Ford is not consumer-oriented and only NOW discovers how important it is, a bail out is not the solution. An overhaul of the management team is required.

Another example is their talk of "tapping into early adapters" - they need early adaptors not adapters.

Comment on Node ant

Bhupesh Shah — Fri, 05 Dec 2008 09:48:19 -0500

Part of the risk of being "out there" is a greater number of people can evaluate what you bring to the table. I have found that over time, the ones that are habitually negative and offer little value get filtered out of the soc nets. If the sites build customer relationships, they will have the support to counter those that are full of "hatorade".