Fast Talk Response -

Zane Safrit — Wed, 23 Apr 2008 15:33:21 -0400

There's a theme in the comments here of fear, restlessness, Calvinist work-ethic, lack of leverage. It's not a sign of balance, of an ownership society, of being empowered, of a broader understanding of their overseas colleagues. Do many US workers know it's possible to be competitive, offer a great product, with a workforce with 6 weeks paid vacation? You get the leaders (bosses, politicians, coaches, etc) you deserve. The shackles are usually of our own making.

Fast Talk Response -

Zane Safrit — Wed, 23 Apr 2008 12:45:31 -0400

No, not in itself. It's the cohesiveness of the group, its match with the corporate mission, their inventives and engagement and commitment to their brand promise to each other and their customers, that matter.

Fast Talk Response -

Zane Safrit — Wed, 23 Apr 2008 12:43:18 -0400

Corporations are socially responsible as they are now. Their actions reflect their sense of responsibility to their communities, their customers and employees. It's the values, or their lack, within these communities and the tolerance, even support, for egregious corporate behavior that's at issue. Change the value, the willingness to tolerate bad behavior, and you'll change the corporation.

Fast Talk Response -

Zane Safrit — Tue, 15 Apr 2008 09:37:50 -0400

Leaders lead. The best lead by example. There's a lot of sentiment in these comments that what a Boss accomplishes is more important than the hours he/she puts in at the office. That's the example a leader should offer. What's important is what you accomplish, not how many hours you work.

Fast Talk Response -

Zane Safrit — Mon, 14 Apr 2008 10:09:14 -0400

Absolutely. WOM, word-of-mouth, for a well-designed product is a far more powerful resource for spreading the word. It's ultimately faster, less-expensive, sustainable, and builds a community of loyal customers.

And it's very effective at ending a poorly designed product or service experience, when your customers become vigilantes.

Fast Talk Response -

Zane Safrit — Mon, 14 Apr 2008 09:52:43 -0400

Profitable, pays a living wage which includes the ability to afford health care for their workers and their workers' families, offers opportunities to grow for their employees and a great experience for their customers, clearly integrity and engagement are the mark of their management philosophy.