The brilliance of "getting it" with YouTube, Twitter and more

Carter Smith — Tue, 19 Aug 2008 10:53:58 -0400

I had two experiences recently that have solidified my
conviction that doing it "the old way" is a really good way to lose cool
points. As someone who thrives on cool points (the father of two teenage
boys and a college professor), these revelations benchmark an appropriate
place in my learning.

Something about being near planes helps government organizations "get it."

Carter Smith — Fri, 20 Jun 2008 17:20:27 -0400

A while back we discovered that the Transportation Safety Administration had started what appeared to be a public relations campaign that included -- believe it or not -- a blog. Evolution of Security has become quite an interactive (and frequently updated) place to get the inside scoop on the TSA and a variety of customer service issues.

For Recruiting on the Social Web - add some innovation!

Carter Smith — Mon, 09 Jun 2008 22:29:03 -0400

For Recruiting on the Social Web - add some innovation!

How do you find the right people? Recruiting Socialutions!

Carter Smith — Wed, 28 May 2008 18:26:04 -0400

The economy doesn't seem to be improving and housing prices are dropping (though interest rates are, too). Common sense would say there wouldn't be too many folks looking to trade-in their current jobs for one that you are offering. The position is still vacant, and the Director is getting impatient.

Customers can get Satisfaction - with Sunshine Socialutions

Carter Smith — Fri, 23 May 2008 14:40:50 -0400

Customers can get Satisfaction - with Sunshine Socialutions

Who does Social Networking better -- guys or gals?

Carter Smith — Tue, 20 May 2008 09:29:35 -0400

According to a recent Rapleaf study,
while both sexes still use social networking sites in huge numbers,
women are the ones holding down the fort. I have known that the ladies
"get" the social part of social networking (and online learning

Cabling together the Social Web -- that's Plaxtastic

Carter Smith — Wed, 14 May 2008 19:24:36 -0400

Cabling together the Social Web -- that's Plaxtastic

Collaborative Socialutions . . . Where Does Collaboration Fit In?

Carter Smith — Wed, 14 May 2008 15:24:52 -0400

Socialutions Implementation Strategy: Taking your company from zero to hero on the social web

Carter Smith — Tue, 13 May 2008 11:32:50 -0400

Many of today’s companies recognize the urgency of converting to a
customer-centric, social web-based, operation. The excuses and faulty
logic brought on by global prosperity have been replaced by an honest
examination of internal operations and external market share. As the
various departments search for collaborative ways to maintain
profitability in uncertain economic times, we will see more and more
arrive at the duh! moment of realization that the customer comes first.

Collaborating with co-workers and customers: Socialutions as a management strategy

Carter Smith — Wed, 07 May 2008 10:52:51 -0400