FAST COMPANY: How open is your open door policy?
ROBERT KELLY: An open door policy is absolutely crucial to building rapport, trust, and a relationship with your team. You can incent them, you can give them bonuses and recognition, but if you want true success on a team, the team members, they got to want to run through a brick wall for you, and the way you do that is by building a relationship, and one of those ways is through an open door policy. So I know we're all busy, but you have got to block off times where you cannot be interrupted and then invite your team to look and book. If it's free in my calendar, book it, let's talk, I'm here to help you. And if you do that, you'll have a successful team.
How open is your open door policy?
Robert Kelly is the founder and managing partner of Kelly Project Solutions, a project management consultancy that delivers project/program management solutions totheir clients. Prior to launching KPS, Robert spent over adecade leading enterprise projects at some of Wall Street?s largestfinancial services firms and one of the world?s largest PCmanufacturers. Typical initiatives include the enterprisedeployment/upgrade of end-user technologies, business processreengineering, or new product/services development. Throughthese initiatives, Robert has managed teams in over a dozencountries,consisting of a broad range of functions (legal, marketing,IT,procurement, etc) and levels (intern, engineer, executivedirector,VP) of the organization. His project teams havedeveloped,delivered, and managed products/services in over 50countries. Robert is a certified Project Management Professional fromthe Project Management Institute.
Robert's passion for Project Management & Leadership can also be seen via his social mediapresence. His blog, Kelly's Contemplation, was named toComputer Weekly's Top 10 Project Management Blog's for 2010 and hewas also named to the Top 10 Up and Coming Project Managers onTwitter. (@rkelly976)